Terms, plainly.

What StatusPost promises you, what it does not, what it asks of you, and how to leave.

Last changed 8 October 2026. If this page ever changes in a way that matters, the date changes with it, you get an email a month before it takes effect, and the change is written down on our status page.

What StatusPost is

StatusPost watches a nonprofit's website from the outside, the way a visitor sees it, and tells the people who run it, in plain English, when something is wrong. It is run by V2C, a 501(c)(3) nonprofit. Using it means you agree to what is on this page. If you do not, do not connect it, and nothing of yours is touched.

Who can connect

By connecting StatusPost to an organization, you confirm that you are at least eighteen, that you are allowed to act for that organization, and that you can agree to these terms on its behalf. Proving the organization's domain is how you show us that; it is also how the next person shows us after you have moved on.

Limits on a free service

• One organization per proved domain, and at most five organizations per person.
• We choose how often each address is read. Today the website itself is read every minute and any page we found on it every five minutes.
• At most three pages outside your own domain, and only ones we found by reading your site.

These limits are enforced by the service itself, not by asking nicely. We may lower them, or set new ones, to keep the service running for everyone; if we do, the change goes on our status page.

What we will not tolerate

• Proving a domain you do not control, or using a domain you do control to make us read a website that is not yours.
• Using StatusPost to burden, probe or attack any site, ours included, or to get around the limits above.
• Presenting our readings as something they are not, or presenting StatusPost as your own service.
• Anything unlawful, or anything that would put V2C, its volunteers or another member at risk.

If we see any of this we may stop watching the site, close the account, or refuse service, with or without notice, and without owing an explanation, though we will usually give one. We may also refuse or end service to anyone for any reason; it is a free service run by volunteers, and that freedom cuts both ways.

What we promise

• We read your website every minute and the other addresses you ask us to watch every five minutes, from outside, and we record what we saw.
• When something breaks, we tell everyone signed in for your organization, by email, in plain sentences. The first sentence of every alert states only what we measured. Anything after it is our best reading of why, marked as likely, and we say "we cannot tell" when we cannot.
• We never watch a website until its owner has proved it is theirs by adding a record to its DNS, and outside that proved domain we start watching an address only when the proved site links to it.
• We never change anything on your site. We report what we find and hand you the fix.
• When we are the ones who broke, we say so, on our own status page, in public, in the same words we would use about you.

What we do not promise

This is a free service run by volunteers, and it is honest about its limits.

• We do not promise your website will stay up. We notice; we do not prevent.
• We do not promise every outage is caught. A read can miss a problem that lasts less than a minute, and our own runner can fail. If it does, our status page says so, and an outside service watches it for exactly that reason.
• We do not promise our reading of the cause is right. It is written by a machine from the measured facts, marked as likely, and you should treat it as a place to start, not a verdict.
• We do not promise the service will exist forever. If V2C ever has to stop it, you get at least sixty days' notice by email and a copy of your data.
• We do not promise anything about the websites and platforms we read. Your site, and the giving pages and other services it uses, belong to you and to other companies. We only report what they answered.
• We do not give professional advice. The paragraph in an alert that says what is likely wrong is a machine's reading of the measured facts, marked as likely. Decisions you make on it are yours, and anything that matters deserves a person who knows your site.

In plain words, then in the words the law needs: StatusPost is provided as it is and as it is available, with no warranty of any kind, whether written, implied or assumed, including that it is accurate, timely, uninterrupted, or fit for your purpose. Because nothing is charged, there is nothing to refund, and V2C's responsibility to you is limited to what the law does not let us limit. To the extent the law allows, V2C is not liable for indirect or consequential losses of any kind, including lost donations, lost data, lost time or lost goodwill. If a loss ever traces to an alert we sent or failed to send, or to anything else about the service, our total liability is capped at the greater of what you donated to V2C in the previous twelve months and one hundred US dollars. Nothing on this page limits liability for fraud or for anything the law says cannot be limited.

If your use of StatusPost, or a website or page you asked us to watch, brings a claim against V2C, and the claim comes from something on your side, you will cover V2C's reasonable costs of dealing with it, including legal fees. Prove only what is yours and this paragraph will never apply to you.

What we ask of you

• Keep at least one working email address signed in, because that is where alerts go. If everyone who signed in leaves your organization, whoever inherits the job can join by adding a fresh DNS record; nobody has to ask us.
• Tell us when we get something wrong. A reading that looks impossible, an alert that made no sense, a page that says something untrue about your site: one email, and we look the same day.

The things we will not tolerate are listed above, once, so that this section can stay short.

Your data

What we collect, why, how long we keep it, and what you can make us do with it is on the privacy page, and that page is part of these terms. The short version: your email address, the addresses you watch, thirty days of what we saw plus a daily count after that, and your organization's name. No cookies. No advertiser. Nothing sold.

Leaving

Remove a check and we stop watching it. Ask us to delete your account and we delete everything about you and your organization, and confirm by email. Write to contact@statuspost.org; there is no form to fill in and nothing to pay.

If these terms change

We will email everyone signed in at least a month before a change takes effect, say what changed in one paragraph, and log the change on our status page. If you keep using StatusPost after that date, you have accepted the new terms; if you do not want to, leaving is the paragraph above.

If something goes wrong between us

Write to us first, at contact@statuspost.org. We will try to sort it out within thirty days, and most things are sorted in one email. Only if that fails does the paragraph below apply.

Where the law sits

These terms are governed by the laws of the State of Delaware, where V2C Inc is incorporated as a nonprofit corporation, and any dispute is heard in the courts there. Each side pays its own costs unless a court decides otherwise. If a court finds part of this page unenforceable, the rest still stands. Neither side is liable for delays caused by things beyond its reasonable control, such as an outage at a company we both depend on. These terms and the privacy page are the whole agreement between you and V2C about StatusPost; they create no partnership, employment or agency between us, and V2C may hand the service, and this agreement, to another nonprofit that agrees to keep these terms, with notice to you.

Who is responsible

V2C Inc is the party you are dealing with. The people who build and run StatusPost are volunteers acting for V2C; they are not personally party to these terms and are not personally liable to you.

Who to write to

Questions about these terms, or anything else: contact@statuspost.org. A person answers.